FAQs

Do you offer meet&greet?

We do offer meet&greet at Heathrow and Gatwick airports and we kindly recommend it. It will only cost you the carpark fees(from the time of landing or time of your choosen pickup time) on top of the fare quoted.

Are you local?

Yes we are based in Norwich, though we don`t have a traditional walk-in taxi office, as most of our customers prebook online or via the phone.

How much luggage can I take?

We Allow one piece of standard checked in case (23kg) and one piece of hand luggage that you can hold in your arm. But please be considerate, your luggage has to fit in the car together with members of your party. If more than 3 passangers travelling let us know of any extra luggage at the time of booking. Over 4people with luggage we recommend booking our minibuses for a comfortable trip.

Can I pay by debit or credit card?

You may pay by card in some of our vehicles.

Can I pay in cash?

Yes. All our drivers will accept Pounds sterling at the end of the journey.

Are there any hidden charges?

No, the price we quote is the price you pay.

Will anyone else be travelling in the vehicle I book?

No, you are booking the vehicle, so no one else. Just you

How can I contact you?

Give us a call, email or whatsApp.

Is the price per car or passenger? What areas does it cover?

The Listed price is per car including 4 passengers with their luggage. It includes one pickup/dropoff in Norwich city center and also NR1,NR2,NR3,NR4 areas. Using the ask for a quote form you will get an exact price for your journey.

What sort of vehicles do you have available?

Our fleet is made up of quality well serviced estate cars, including: Volkswagen Passat, 8seater Mercedes Vito, Skoda Superb, etc.